nzxt customer service reddit

After about a month with no confirmation email I started emailing nzxt support asking if the parts had shipped. It worked great for a week.

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Worst 3131 dollars ever spent.

. Does not include BLD orders. Then the bluescreens then the crashing The missing parts I started to notice. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools.

NZXT Customer Support is awesome. If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. You have a strong fan base and this is not a good way to keep and build your product.

Submit a customer service request by raising a ticket. City of Industry CA 91744-3927. Premium gaming PCs custom gaming PCs software and other PC-related products all for the DIY and PC gaming community.

For me it has been fantastic actually. All I want to do is build this system. What a pain this has been.

Ive had excellent support from both. Just yesterday I asked NZXT support if the x62s will be shipping some time this week. Build the Extraordinary with NZXT.

Just got off the phone with Andrew over at NZXT had to order a replacement for my H700s tempered glass panel. Warranty Length NZXT computer cases temperature meters fans accessories and cables carry a 2-year warranty from the date of purchase for parts and labor. Thank you NZXT for wasting my time and money.

He was awesome I called so I could order a new one with every. 999 for orders below 25. To see the NZXT BLD shipping policy click here.

I think a lot of people are impatient. 2 Fill out your contact information and shipping information. 4 Once you get to the final page Payment Method it will have the option for Affirm.

I recieved my 1st pc from nzxt it was a BLD. NZXT E Series power supplies offer a 10-year warranty. NZXT does not test their builds and there customer service is a joke.

Tbh when sending a PC. NZXT is notorious for not answering support requests even more so in the last few months. It makes me regret that I just ordered an NZXT H1 for another system too.

I emailed them a number of times with my support ticket but they never replied. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. Continential US Domestic only.

Yeah it slipped and shattered completely my fault thankfully my machine was already off and unplugged since I was replacing my GPU. NZXT Kraken X Series liquid. NZXT partnered with FedEx to provide you with exceptional delivery service.

The fan remote had a huge chunk out of it. NZXT was awesome throughout the RMA process. Customer Service was over the top.

The customer service is horrible. With wire management that Ive. Tickets get deleted without any action phone calls result in sitting on hold for hours resulting in being cut off and chat requests sit there for hours or days with no one responding.

I honestly feel like only the people have had bad customer support experience post same situation in rrazer. 1 After configuring your desired gaming PC click on the Checkout button. NZXT please fix your customer support.

I have had many cases H1 S340 elite hue products and many others etc. You are going to lose a lot of people. 112 The information you provide to us will include.

I was thinking the same thing and one day. In total I paid 1206 for the PC shipping and and extra 100 processing fee. 3 Choose your preferred shipping method.

If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. If yes easy fix yourself. None of my fans plugged into it.

I had the same experience. The plan was to move the Z63 to the intel ATX build and put my ITX system where the Z63 is now in the H1. FREE SHIPPING on orders 25 and up.

Return the products in their original packaging in as-new condition along with any media documentation and any other items that were included in your original shipment. I tried the online support chat but it was down. Register your product You can get support thats tailored to you owner exclusives and more Our helpline hours.

City of Industry CA 91744-3927 Tel. I pmd the customer service mod for this subreddit twice who Ive talked with previously. For some reason NZXT is making it difficult to get an LGA 1700 bracket.

NZXT HQ 15736 E. He gave me a response a couple minutes later saying yes they have been shipped. They have resolved every issue I had with zero pushback and parts were shipped in a timely manner.

FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE. NZXT was awesome throughout the process for the RMA process of my 3090. Wish I would of looked here before spending with this company.

Aim to include as much information and detail in your request as possible to reduce delays between replies. Also the computer BLD I received was definitely the cleanest pre-built esp. Twitter Instagram YouTube Twitch Steam Reddit Discord and Google.

I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. I keep purchasing because the customer service has been great.

Just Built Out An Nzxt H1 Did Some Light Cable Management And Cleared Out Some Clutter Battlestation Comic Book Rooms Work Space